Terms of Service and Withdrawal Policy for Consumers

As of: April 14, 2026

1. Preamble

The webme GmbH homepage builder allows you to create your own websites for free, without any programming knowledge required. Professional designs and many additional features, such as a guestbook or visitor counter, are already built in, and users of the homepage builder also receive their own short domain for their website.

In addition to the free homepage builder, further premium services (hereinafter referred to as "premium services") are also available for a fee, for example, the registration of your own second-level domain ("www.yourname.de") or additional storage space. In principle, however, the homepage builder can also be used independently of these premium services and therefore free of charge.

webme GmbH (hereinafter referred to as "webme"), represented by its managing director Sven Lubek, is headquartered at Strassburger Strasse 55, 10405 Berlin, Germany. Further information, such as additional contact details and commercial register information, can be found in the legal notice (Impressum).

2. Scope of Application

These Terms and Conditions apply to the services provided by webme.

Where domains are the subject of the contract, the relevant contractual and allocation terms of the respective registration authorities must be observed.

There are generally no side agreements to these Terms and Conditions between the user and webme, nor does webme recognize any terms and conditions of the user that deviate from these Terms and Conditions; such agreements require an express arrangement in text form to be effective. The same applies to the waiver of this text form requirement.

webme may provide users with tools or programs whose use requires consent to separate terms of use. In such cases, webme will clearly indicate this.

There is no entitlement to the conclusion of a user agreement.

Regardless of the above, a minimum age of 16 years is required for registration. Furthermore, the prospective user must have the necessary understanding and maturity to comprehend the significance of the collection, processing, and storage of their personal data in accordance with section 14 of these Terms and Conditions and webme's privacy policy.

By registering, the user confirms to webme that they have completed their 16th year of age and are aware of the significance of the collection, processing, and storage of their personal data. Minor users also confirm that they have obtained the corresponding consent from their legal guardians to use webme's services.

3. Right of Withdrawal for Consumers

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date the contract is concluded.

To exercise your right of withdrawal, you must inform us (webme GmbH, Strassburger Strasse 55, 10405 Berlin, Germany) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email via support).

To meet the withdrawal deadline, it is sufficient that you send your notification of exercising the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery, without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction; in no event will you be charged any fees as a result of such reimbursement.

If you requested that the services begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the point at which you informed us of the exercise of the right of withdrawal.

Early Expiry of the Right of Withdrawal for Digital Services

If you have expressly agreed that webme shall begin performance of the contract before the end of the withdrawal period, and if you have acknowledged that you will lose your right of withdrawal upon commencement of performance of the contract, the right of withdrawal expires upon the commencement of contract performance. This applies in particular to the immediate activation of premium services, AI features, and other digital content and services provided immediately after the conclusion of the contract.

4. webme Services: Homepage Builder

The webme homepage builder enables registered users to create their own websites for free, without any programming knowledge. Users of the homepage builder also receive their own short domain.

The exact scope of the homepage builder's services is set out in the current service description at https://www.webme.com.

webme reserves the right to modify the services or offer different services, to the extent that this is reasonable for the user and:

- occurs to the benefit of the user;

- the modification serves to bring the services into compliance with applicable law, in particular where the applicable legal situation changes;

- the modification serves webme in complying with mandatory court or regulatory decisions;

- the respective modification is necessary to close existing security vulnerabilities;

- the modification is purely technical or procedural in nature without material impact on the user.

Prior registration is required to use the webme homepage builder. By submitting a registration, the user makes an offer to webme to conclude a contract. A user agreement is formed upon acceptance of the registration by webme.

4a. webme Services: AI-Powered Features

webme provides users with AI-powered features within the homepage builder and premium services, in particular for the automated creation and optimization of website content (hereinafter "AI features"). The availability of individual AI features is set out in the current service description at https://www.webme.com.

Quality and Responsibility

The user acknowledges that content generated by AI features is created automatically and may contain factual errors, inaccuracies, or legal deficiencies. webme provides no warranty for the factual accuracy, completeness, legal permissibility, or suitability of AI-generated content for any particular purpose. In particular, AI-generated texts do not constitute legal, tax, medical, or any other professional advice. The user is obligated to review AI-generated content for accuracy, completeness, and legal permissibility before publishing it. Responsibility for published content lies exclusively with the user.

Usage Rights in AI-Generated Content

To the extent that content is generated through the use of AI features, webme grants the user an unrestricted usage right, unlimited in time, territory, and scope, to such content, insofar as webme is entitled to grant such rights and the terms of use of the AI services employed permit this. The user is in particular entitled to commercially exploit, edit, distribute, and sublicense the generated content to third parties.

webme notes that, under the current legal situation in many jurisdictions, AI-generated content enjoys no or only limited copyright protection. The user is independently responsible for examining whether and to what extent exploitable rights exist in the generated content. webme provides no warranty that AI-generated content is free of third-party rights, in particular that it does not reproduce or infringe upon copyrighted works of third parties.

Prohibited Uses of AI Features

The use of AI features is permitted exclusively for lawful purposes. Any use that violates applicable law, infringes the rights of third parties, or is liable to harm individuals or the public is prohibited. This includes in particular:

- the generation of deepfakes or other synthetic media depicting real persons in actions or statements that did not occur,

- the creation of disinformation content, particularly relating to political events, elections, or health topics,

- the automated mass production of content for search engine manipulation (SEO spam),

- the generation of discriminatory, inciting, or personality-rights-infringing content,

- as well as comparable unlawful or abusive uses.

In the event of violations of the foregoing usage prohibitions, webme is entitled to block or delete the affected content without prior notice and to terminate the contractual relationship with immediate effect. Claims for damages by webme remain unaffected.

webme reserves the right to provide individual AI features as beta features. The provisions of section 11a of these Terms and Conditions apply to beta features.

5. webme Services: Premium Services

The scope of the individual paid premium services is set out in the service description current at the time of the order.

To use a paid premium service, users must select the corresponding premium option, click the "upgrade" button, enter their address and personal details, then choose a payment method and complete the order process by clicking "Order with obligation to pay."

Top-level domains (e.g., ".com", ".de") are administered by a large number of different organizations, which have established different conditions for the registration and administration of domains and the resolution of domain disputes. Where domains are the subject of the contract, the relevant contractual and allocation terms of the respective registration authorities must be observed. The contractual relationship regarding domain registration is formed directly between the user and the relevant organization or registrar. In the relationship between the user and the relevant organization or registrar, webme acts solely as an intermediary in the procurement and/or maintenance of domains. webme has no influence over domain allocation and provides no warranty that domains applied for by the user will be allocated and/or that allocated domains are free of third-party rights and/or will remain valid indefinitely.

Short Domains (Subdomains)

As part of the free homepage builder, the user receives a short domain in the form username.webme.com or a comparable structure (hereinafter "short domain"). The short domain is part of webme's domain. The user does not acquire any ownership right or other absolute right to the short domain; they receive only a simple, non-transferable right of use for the duration of the contractual relationship.

webme is entitled to block, deactivate, modify, or otherwise use short domains at any time, in particular for technical, operational, or legal reasons, and in the event of a breach of these Terms and Conditions by the user. The user has no entitlement to retain a particular short domain.

Upon termination of the contractual relationship, the right of use of the short domain expires without replacement. webme is entitled to allocate the short domain to third parties after the end of the contract without notice. A transfer of the short domain to the user or a third party designated by the user is excluded.

webme sends the user an order confirmation with all order details to the email address provided by the user. In addition, webme stores the contract text but does not make it accessible on the internet.

6. Grant of Usage Rights to Users

webme may provide the user with tools, programs, code, or scripts in which webme and/or third parties hold intellectual property rights. webme grants the user a simple right of use in these, limited in time to the duration of the associated contractual relationship. The user is not permitted to grant usage rights to third parties.

Subject to any conflicting statutory provisions, the user is not permitted to decompile these tools, programs, code, or scripts or convert them into any other generally readable form. Equally, the user is not permitted to use them for purposes other than those stipulated in the contract.

The above grant of rights does not apply to open source software; only the associated license terms apply.

Texts, images, audio, audiovisual, or other content that webme may make available to the user may only be used by the user during the term of the contract and exclusively for the design of the user's own contractual websites.

7. Grant of Usage Rights by Users

The grant of the rights set out below serves solely to operate webme and to provide the contractual services.

Users grant webme, free of charge and without geographic restriction, the simple right to reproduce, make publicly accessible, and edit the legally protected content they have uploaded, as well as to transfer these rights to third parties, such as technical service providers.

The grant is unlimited in time until revoked by the users. Revocation is exercised in particular by deletion of the profile.

Before uploading and creating content, the user must ensure that they hold the necessary usage rights in that content.

8. Obligations and Duties of the User

The data requested during registration must be provided by the user completely and truthfully. The user undertakes to update the data stored with webme immediately upon any changes. The user is liable for damages if webme suffers a loss due to incorrectly provided or non-updated data caused by the user.

The user is obligated to change passwords assigned by webme immediately and to keep them confidential from third parties. webme will not provide the user's password to third parties. The user is liable for usage fees and damages if, due to their fault, third parties use webme's services by misusing their passwords.

It is the user's responsibility to regularly back up the data stored with webme after every change. This backup must be performed by the user on external storage media, not on webme's servers.

The user is obligated to comply with applicable law when using the homepage builder. webme expressly points out that the user is personally responsible and liable for the websites they create and the domains they register. Without exception, the following are prohibited:

- distributing content that violates youth protection regulations, criminal law, or other laws, or that is contrary to public morals,

- distributing content that infringes the copyright, trademark, personal, or other rights of third parties,

- registering domains that infringe the rights of third parties or otherwise violate the law,

- "spamming," i.e., sending unsolicited bulk emails or chain letters,

- sending emails with false sender information or otherwise concealing the identity of the sender.

The automated reading of websites created with the homepage builder (e.g., by crawling or spidering) is permitted to third parties only with webme's consent.

Any user activities aimed at rendering webme's infrastructure non-functional are prohibited and may be subject to civil or criminal prosecution.

The user must cooperate to a reasonable extent in the registration, transfer, and/or deletion of domains, in changes to entries in the databases of the allocation authorities, and/or in changes of providers and/or registrars. The user must notify webme immediately of any loss of their domain.

webme places great importance on brand safety and adheres to the relevant guidelines for addressing brand safety challenges. This includes ensuring child safety, avoiding the display of dangerous or denigrating content, and combating the spread of misinformation.

webme strictly prohibits attempts to artificially inflate clicks or to manipulate traffic in a deceptive manner. Users may not engage in practices that encourage or generate fraudulent or unwanted clicks.

As users and publishers, Google's publisher policies must be adhered to. These policies are available at https://support.google.com/adsense/answer/10502938 and https://support.google.com/adsense/answer/48182.

Cooperation in Domain Verification Procedures

Where the competent allocation authority or an intermediary registrar requests verification of the email address or identity of the domain holder, the user is obligated to cooperate actively and in a timely manner in this process. webme will inform the user of such requirements at the email address stored with webme. The user must ensure that this email address is current, accessible, and available to them.

If the user fails to fulfill their cooperation obligation in a timely manner and the domain is consequently deactivated, placed in "Server Hold" status, or deleted, the user bears the resulting consequences themselves. In particular, webme is not liable for the loss of a domain or resulting economic damage where this is attributable to the user's failure to cooperate or to late cooperation, or to the provision of incomplete, incorrect, or outdated contact information.

For the registration of domains via webme, the user must provide complete and correct data as the domain holder (OwnerC), including a valid postal address and a reachable telephone number. Where a trustee is used as the domain holder, webme expressly notes that a failed verification of the trustee may lead to the deactivation of all domains registered under that trustee.

Transfer of User Accounts

The transfer of a user account to another natural or legal person is only permitted with the prior express consent of webme in text form. Any transfer made without consent is invalid and entitles webme to terminate the contractual relationship with immediate effect.

8a. Monetization of User Websites

webme is entitled to display its own advertising, affiliate links, or other commercial content on websites operated within the framework of the free homepage builder, to the extent that this is reasonable for the user and the displayed content is legally permissible. webme ensures that commercial content, in particular affiliate links, complies with the statutory labeling requirements under the UWG (German Unfair Competition Act) and the relevant platform guidelines. The user is not entitled to suppress, overlay, or technically circumvent such displays.

By booking a paid premium service, the user may exclude the display of webme's own advertising, to the extent that this is provided for in the respective premium package.

webme retains all revenues from the monetization of websites operated within the framework of the free homepage builder. The user has no share in these revenues unless a separate written agreement has been made.

8b. Content Moderation

webme is entitled to block, remove, or make inaccessible the user's content without prior notice if there are specific indications that such content violates applicable law, these Terms and Conditions, the rights of third parties, or public morals. webme will inform the user of any measures taken immediately, but no later than 72 hours after the measure has been taken, to the extent legally permissible.

webme is not obligated to proactively monitor the user's content. webme's liability for unlawful user content arises only from the point at which webme becomes aware of the violation and nevertheless fails to take reasonable steps to remove or block it.

In accordance with the requirements of the Digital Services Act (Regulation (EU) 2022/2065), the affected user has the right to object to a decision by webme regarding the blocking or removal of content. The objection must be submitted in text form to webme's support team within 14 days of receipt of the notification of the measure. webme will review the objection and inform the user of the outcome within 14 days. In addition, the user may contact a certified arbitration body for out-of-court dispute resolution.

In the event of repeated or serious violations, webme is entitled to permanently block the user's access to the platform and to terminate the contractual relationship with immediate effect.

9. Fees and Payment Terms

A list of the paid premium services and the price list for their use can be viewed at https://www.webme.com/.

All prices are inclusive of VAT.

Usage-independent fees are payable in advance for the contractual term, unless a shorter billing period has been agreed.

webme may adjust the prices for premium services at the beginning of a renewal of the term with a notice period of at least one month. A price adjustment is only permissible to the extent that it is justified by demonstrable cost increases, in particular by increases in the general cost of living in accordance with the Consumer Price Index (CPI) published by the Federal Statistical Office, by increases in infrastructure, license, or third-party costs, or by changes in the statutory VAT rate. The price adjustment must not exceed the respective cost increase. If the user does not object to the change within the set period, the change is deemed approved. If the user objects in a timely manner, webme is entitled to terminate the contract at the time the amended prices take effect. webme will draw the user's attention to these consequences in the announcement.

Payments by the user are made by direct debit or other payment methods accepted by webme, which will be communicated to the user separately.

webme issues an electronic invoice for each payment transaction and makes it available to the user for download.

Costs arising from the reversal of a payment transaction will be charged to the user, whereby only the costs actually and directly incurred by the provider will be charged. The user reserves the right to demonstrate that no costs, or lower costs, were incurred.

If and for as long as the user is in default of payment, webme may suspend its services, provided that the suspension was threatened in advance with a notice period of at least seven working days, the user has no rights of retention against webme, the payment arrears are not merely insignificant, and the suspension is reasonable for the user.

webme is entitled to activate a domain only after payment of the agreed registration fees. No refund of fees, even in part, will be made in the event of early termination, unless the termination was caused by webme.

The user may only offset claims against webme's claims with undisputed or legally established counterclaims, except in the case of the user's warranty claims.

The advance notice period for SEPA direct debit pre-notifications is five days for first-time debits and two days for subsequent debits.

10. Contract Duration and Termination

The contract for the free homepage builder runs for an indefinite period and may be terminated by the user at any time in text form, and by webme with two weeks' notice without stating a reason.

To prevent misuse by third parties, the user should terminate the contract via their account settings.

Unless otherwise agreed, contracts for premium services are concluded for a term of twelve months. The contract may be terminated by either party with one month's notice before the end of the agreed minimum term. If a contract for premium services has been concluded for a fixed term, it shall be renewed for an indefinite period if it is not terminated with one month's notice before the expiry of the contract term.

The right of either party to terminate for good cause without notice remains unaffected. Good cause for termination by webme exists in particular where:

- the user commits serious breaches of duty within the meaning of sections 8, 8a, or 8b of these Terms and Conditions,

- the user is in default of payment for two consecutive due dates or, over a period extending beyond two due dates, is in arrears with payment in an amount equal to two months' fees,

- insolvency proceedings are applied for or opened in respect of the user's assets, or the opening is rejected for lack of assets, or

- webme ceases its operations.

If the user does not commission the deletion of a domain upon termination, webme may return the domain to the competent allocation authority or have it deleted after the end of the contract and after a period of 30 days.

If the data to be provided by the user for a domain in accordance with the respective registration terms proves to be incorrect and webme is unable to reach the user at the provided email address within 30 days, webme is entitled to have the domain deleted.

Termination must be made at least in text form, e.g., online electronically via email.

Data Processing After Contract Termination

Upon termination of the user agreement, the user's website will be deactivated and will no longer be publicly accessible from that point. webme grants the user a free transition period of 60 days after the end of the contract, during which the user may export and download their content and data from the user account. Upon request, this period may be extended for a separate fee in accordance with webme's currently applicable price list.

After the expiry of the transition period, webme is entitled to irrevocably delete all content, data, and the user account created by the user. There is no entitlement to the restoration of deleted content. webme expressly recommends that users make a complete backup of their content before terminating.

The foregoing provisions are without prejudice to data protection retention obligations and statutory retention periods.

Inactivity of User Accounts

A free user account is considered inactive if the user has not logged into their account for more than 24 months and no paid premium services are actively booked. This inactivity provision does not apply to users with active premium services.

Before a possible deletion of inactive accounts, webme will send the user at least two advance warnings to the registered email address: the first warning at least 60 days before the planned deletion date, and the second warning at least 14 days beforehand. If the user logs into their account after receiving any of the warnings, the inactivity period is reset.

If the user does not respond to any of the warnings, webme is entitled to delete the inactive account and all associated content after the expiry of the period. There is no entitlement to the restoration of deleted content.

11. Availability and System Integrity

The right to use webme's services exists within the limits of the current state of the art. webme expressly advises the user that availability at all times cannot technically be guaranteed. Temporary restrictions may arise due to technical faults such as interruptions to the power supply, hardware, or software failures.

Restrictions to the services provided by webme may arise due to circumstances outside webme's sphere of influence, in particular actions of third parties, technical conditions of the internet that webme cannot influence, and force majeure. To the extent that such circumstances affect availability, this has no impact on the contractual conformity of the services provided by webme.

webme restricts its services where this is necessary in view of capacity limits, the security or integrity of the servers, or for the implementation of technical measures. Maintenance work is carried out, where possible, during periods of low usage.

The user is obligated not to use any software, scripts, or other mechanisms that could impair the functioning or performance of the infrastructure used by webme.

The user is aware that internet-based storage of content involves the risk of data loss. It is the user's responsibility to make adequate backup copies themselves.

Otherwise, statutory warranty law applies.

11a. Beta Features

webme may provide individual features as beta features. Beta features are functions that are still in the development or testing phase and are labeled as such. They are provided without any warranty as to stability, availability, data integrity, or fitness for a particular purpose.

webme is entitled to modify, restrict, or completely discontinue beta features at any time without prior notice. The user has no entitlement to the continuation of a beta feature or its integration into the regular scope of services.

webme's liability for damages arising in connection with the use of beta features is excluded to the extent permitted by law. This applies in particular to data loss or functional failures. webme's liability for intent, gross negligence, and for the breach of essential contractual obligations (cardinal obligations) remains unaffected.

12. Limitation of Liability

The following exclusions and limitations of liability apply to webme's liability for damages, without prejudice to any other statutory requirements for claims.

webme is liable without limitation where the cause of the damage is based on intent or gross negligence.

Furthermore, webme is liable for the slightly negligent breach of essential obligations, the breach of which jeopardizes the achievement of the purpose of the contract, or for the breach of obligations whose fulfillment makes the proper performance of the contract possible in the first place and on whose compliance the user may regularly rely. In this case, however, webme is only liable for the foreseeable, contract-typical damage. webme is not liable for the slightly negligent breach of obligations other than those mentioned above.

webme is not liable for deactivations, quarantine measures (in particular "Server Hold" status), or deletions of domains that are caused by decisions or requirements of the competent allocation authority, the registrar, or by statutory or regulatory requirements, in particular in connection with Directive (EU) 2022/2555 (NIS-2) and the resulting requirements of DENIC eG. This applies in particular where the measure is based on the user's failure to cooperate, incomplete or delayed cooperation in verification procedures, or on the provision of incomplete, incorrect, or outdated contact information. webme's liability for intent, gross negligence, and for the breach of essential contractual obligations (cardinal obligations) remains unaffected.

webme is not liable for service impairments or failures attributable to events outside webme's reasonable sphere of influence (force majeure). This includes in particular natural disasters, pandemics, cyberattacks on the infrastructure of webme or its service providers, official orders, statutory or regulatory measures, and large-scale failures of internet or power infrastructure. In such cases, webme will inform the user as quickly as possible and take reasonable steps to restore service provision. Liability for intent, gross negligence, and for the breach of cardinal obligations remains unaffected.

The foregoing limitations of liability do not apply in cases of injury to life, body, or health, for a defect following the assumption of a guarantee for the quality of a product, or for fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.

To the extent that webme's liability is excluded or limited, this also applies to the personal liability of employees, representatives, and vicarious agents.

13. Indemnification

The user shall indemnify webme against all claims asserted by third parties against webme due to an infringement of their rights by websites created by the user or domains registered by the user. In this respect, the user shall also bear the costs of any necessary legal defense, including attorney's and court fees, at the statutory rate. The user's indemnification obligation does not apply if the user is not responsible for the infringement.

Should webme be held liable due to websites created by the user, the user shall immediately, truthfully, and comprehensively provide webme with all information necessary for the examination of the claims and for a defense.

14. Data Protection

webme takes the protection of its users' data seriously. Detailed information on data protection and the nature, scope, and purpose of the collection, processing, and use of the personal data required for the performance of this contract by webme can be found in the privacy policy, which can be accessed at https://www.webme.com/.

Where users process personal data of third parties (e.g., visitors, customers) in connection with the websites they operate, they are themselves responsible for compliance with data protection requirements. To the extent that webme acts as a data processor within the meaning of Art. 28 GDPR in this context, the conclusion of a separate data processing agreement (DPA) is required. Business users may request the conclusion of a DPA via webme's support team.

Where verification of the identity of the domain holder is required in connection with the registration or administration of domains, personal data may be passed on for this purpose to the competent allocation authority, the intermediary registrar, and commissioned identification service providers. Further details are set out in webme's privacy policy.

Text inputs (prompts) that the user makes when using AI features are processed by webme and may be used to improve the services, to the extent that this is permitted under data protection law. webme processes this data on the basis of Art. 6(1)(b) GDPR (performance of a contract) or Art. 6(1)(f) GDPR (legitimate interests). Further details are governed by the privacy policy.

Users have the right to data portability in accordance with Art. 20 GDPR. They may at any time request a copy of their personal data stored with webme in a structured, commonly used, and machine-readable format. Corresponding requests are to be directed to webme's support team.

15. Amendment of the Terms and Conditions

webme reserves the right to amend the Terms and Conditions at any time with effect for the future, unless this is unreasonable for the users. Amendments are only made where the following objective reasons exist:

- where the amendment serves to bring the Terms and Conditions into compliance with applicable law, in particular where the applicable legal situation changes;

- where the amendment serves webme in complying with mandatory court or regulatory decisions;

- where entirely new services from webme require a description in the Terms and Conditions and the existing contractual relationship with the user is not thereby affected to their detriment;

- where the amendment is solely beneficial to the users.

In such a case, webme will send the amended Terms and Conditions to the email address stored by the user with webme at least four weeks before they take effect and will inform the user of the consequences of the amendment notification.

If the user does not object to the new Terms and Conditions within a period of four weeks of receiving the email, the amended Terms and Conditions are deemed to have been accepted by them. If the user objects in a timely manner, webme is entitled to terminate the user agreement at the time at which the amended terms of use are intended to take effect. webme will draw the user's attention to the consequences of failing to object in the amendment notification.

16. Final Provisions

webme may send information and declarations concerning the contractual relationship with the user to the email address stored by the user with webme. The user will check this email address regularly.

For users who are not consumers (e.g., business entities), the law of the Federal Republic of Germany applies exclusively, to the exclusion of the UN Convention on Contracts for the International Sale of Goods. For consumers, the law of the member state of the European Union in which the consumer has their habitual residence applies, to the extent that this law provides the consumer with greater protection.

The contract languages are German and English.

The place of jurisdiction is the registered office of webme, provided the user is a merchant or a legal entity under public law.

Complaint procedure via online dispute resolution for consumers (OS): https://ec.europa.eu/consumers/odr/. webme is neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.